Privacy Policy

1. Information We Collect

a. Information You Provide

We collect the information you provide directly, such as:

• Contact Information: Your name, email address, phone number, and company name.
• Account Information: Details you provide when registering or creating an account.
• Billing Information: Payment information, including billing address and payment method (note that we use third-party payment processors and do not store payment card details).

b. Information We Collect Automatically

We may collect certain information automatically, such as:

• Device Information: Information about your device, including your IP address, browser type, and operating system.
• Usage Information: Details about your interactions with our website and Services, such as pages visited, time spent on the site, and actions taken.
• Cookies and Similar Technologies: Information collected through cookies, beacons, and similar technologies. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our Services.
• Process transactions and manage your account.
• Communicate with you about your account, support, or promotions.
• Enhance security and protect our users.
• Analyze usage trends and monitor the performance of our Services.
• Comply with legal requirements and enforce our terms of service.

3. How We Share Your Information

We may share your information with third parties only as described below:

• Service Providers: We may engage third-party service providers to assist in operating our business and providing our Services (e.g., payment processors, hosting providers).
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to a new owner.
• Legal Requirements: We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of PlanetWeb Solutions and our users.

4. Data Security

We implement industry-standard measures to protect your data, including:

• Encryption: Using SSL/TLS encryption to secure data transfers.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Regular Security Audits: Regularly reviewing and enhancing our security practices.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy or as required by law. When no longer needed, your information will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to your personal information if it’s inaccurate or incomplete.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Data Portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at on****@*******eb.ng

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will promptly delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly. Your continued use of our Services after any updates constitutes acceptance of the revised policy.

9. Contact Us

For questions, concerns, or to exercise your rights, please reach out to us:

PlanetWeb Solutions Limited
777 Somide Odujirin Avenue, Omole Phase 2, Lagos State, Nigeria.
Email: on****@*******eb.ng
Phone: +234-818-022-0990